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Grinnell Mutual Reinsurance

Location: Grinnell, Iowa
Experience: 5 - 10 years
Education: Bachelor's Degree
Wage: Salaried
Type: Full Time
Shift: 1st - Day
Open: 04/25/2017
Close: 07/31/2017

Commercial Underwriting Auditor and Trainer
Audits file work of property/casualty underwriters to ensure the prompt and proper handling of underwriting files according to established procedures and best practices.
Develops and provides training to underwriting staff, various groups (including Academies) or individuals on a variety of topics to ensure quality and consistency.

Please note that candidates need to be eligible to work in the U.S. without Grinnell Mutual sponsorship.

Job Duties and Responsibilities:
•Reviews random underwriting files comparing underwriter file work and director’s guidance to company procedures and best practice guidelines to ensure compliance and proper underwriting practices are followed and customer service standards are met.Prepares a written summary of audit findings and makes recommendations based upon file evaluation. Meets with director and underwriter to discuss audit results.
•Provides written and verbal feedback to underwriting management regarding underwriting file content and job performance in an effort to develop staff and ensure thorough work product.
•Identifies cumulative underwriting practices, concerns, and training needs, mentoring opportunities, process enhancements and presents written solutions to underwriting management.
•Monitors and stays abreast of updates to underwriting handling procedures, policies and regulations governing property/casualty underwriting. Serves as a resource to underwriting staff concerning underwriting and company procedures, guidelines, and policies.
•Researches, analyzes, summarizes and develops studies, presentations and projects for specific assignments or audiences.
•Completes special projects and assignments as assigned by leadership.Analyzes, applies innovative solutions and shares best practices to improve efficiencies.Utilizes all available resources including cross-departmental, inter-departmental and/or professional organizations.
•Attends internal and external meetings, including committee assignments and contributes to meetings by asking questions or presenting information verbally or in written form.
•Performs other duties as assigned.

Knowledge, Skills, and Abilities:
•Bachelor’s degree from an accredited college or university and a minimum of seven years property-casualty underwriting experience; or equivalent combination of education and experience.
•Technical insurance designations such as AU, API, CIC or CPCU designations preferred.
•Advanced knowledge of property and casualty underwriting procedures, assessing underwriting risks, legal and regulatory procedures, and underwriting practices with ability to apply knowledge to job responsibilities. Must have advanced knowledge of property and casualty rules and regulations. Knowledge of insurance policy language and insurance policy forms is required.
•Possess and utilizes strong verbal and written skills in order to discuss audit results and trends, respond to customers, develop underwriting staff members, and make presentations for management.
•Ability to demonstrate good interpersonal, listening, and customer service skills to resolve difficult situations or problems.
•Demonstrated negotiation skills in resolving underwriter or management audit complaints.
•Ability to manage multiple priorities and projects as required by business need.
•Demonstrates ability to positively influence and act as a role model to others in the department and throughout company.Builds relationships through open communication.
•Ability to work in a harmonious manner with individuals related to the business of Grinnell Mutual including internal and external customers.
•Ability to work cooperatively with others either on a team, committee, or task force while demonstrating interest, skill, and success in getting groups to work together.
•Ability to use general office equipment and demonstrate basic knowledge of Microsoft Office suite products including MS Word®, Excel®, Outlook® and PowerPoint® as well as ability to learn specific applications such as OnBase, and underwriting processing systems.
•Ability to maintain a valid driver’s license and travel from the office to meetings and training locations.Overnight travel is required approximately 10-15% of time depending on the business need.
•Ability to maintain regular and predictable attendance to meet customer service demands.

Supervisor Responsibilities:
•No supervisor responsibilities are required for this position.

Responsibility & Decision Making Authority:
•Makes recommendations to enhance the efficiency of the Direct Underwriting operation, policies, and procedures.Supports recommendations with research including pros/cons and possible versus probable outcomes.
•Assists with developing annual underwriting training calendar based upon identified underwriting training needs.

Fiscal Responsibility:
•Responsible for reporting business expenses in a timely manner through an expense account for any work-related travel.

Contacts (Internal, External)
•Frequently works with all levels of employees in the home office including underwriting management, underwriters and support units.

Working Conditions and Physical Efforts
•To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities.
•The Quality Management Professional works with many types of people which can be stimulating yet demanding and stressful.
•Frequently works under externally imposed deadlines with expected interruptions making it challenging to anticipate the nature and volume of work performed.
•The position requires the individual to frequently use the computer.Visual acuity associated with computer work.
•The position is physically located in the home office and includes some travel i.e., attend professional meetings and conferences.
•The work environment is one generally encountered in a typical office environment; noise level is relatively quiet and occasional stress is encountered when delivering audit results. The position requires an individual to sit for long periods of time.
•Ability to exert up to 20 pounds of force and to lift up to 10 pounds

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This job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the employee a general sense of responsibilities and expectations of his/her position. As the nature of the business demands change, so too may the job duties and responsibilities.