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Grinnell College

Location: Grinnell, Iowa
Experience: Open
Education: Advanced Degree
Wage: Salaried
Type: Full Time
Shift: 1st - Day
Open: 11/22/2016
Close: 05/31/2017

Systems Engineering Team Lead
Systems Engineering Team Lead - Reporting to the Assistant Director for User Services, the Systems Engineering Team Lead is responsible for researching technology trends, software, and systems to determine the most thoughtful way to design and implement new services and maintain existing services provided to and used by Grinnell College constituents. These are frequently mission critical departmental systems and so this work is done in a collaborative manner within ITS and among other college departments. This Tier 3 individual directs the day-to-day activities of the team responsible for maintaining these services and systems, as well as providing technical expertise. The Team Lead coordinates with the Technology Services Desk Manager and specialists to ensure a high quality response to incidents, service requests, and other inquiries elevated from the Technology Services Desk Specialist Team.